Refund Policy

✨ Our Return & Refund Policy

We want you to be totally satisfied with your Aussie Glow™. If it's not a match, we’ve got your back — no awkwardness, no hassle.

🔄 60-Day Risk-Free Promise

Not loving your results? No worries.
You have 60 days from delivery to return your item for a full refund.

💳 How Refunds Work

Once we receive and inspect your return, your refund will be issued within 5 business days to your original payment method.

If the item was damaged, faulty, or incorrect, we’ll cover return shipping.
For all other returns, shipping fees are non-refundable.

📬 How to Start a Return

1. Email us at support@aussie-glow.com with your order number and reason for return

2. We’ll get back to you within 1–2 business days with next steps

3. Once your return is received, we’ll process your refund or send out a replacement

💬 Need Help?

Our team is here for you.
Just shoot us a message at support@aussie-glow.com — we're happy to help!